carpet INSTALLATION



BEFORE

  • Now that you have ordered your flooring the preparation for the big day begins. To start all rooms need to be cleared of furniture.

  • If you decide that is a task you would rather not take on our installers would be happy to that task off your plate. It does cost a little more but worth every penny.

  • Our installers will do the heavy lifting and shuffling but you will still need to move all knick-knacks, plants, lamps, pictures, electronics, clothes, and disassemble any furniture required to be moved.  Closets need to be left with a 4 foot working areas from the floor up.

DURING

  • You need to be available the day of installation to grant access and answer any questions our installers may have.  Please keep yourself, your kids and pets out of harm’s way.  Your safety is a top priority.

  • Carpet is latex backed and the warmer it is the better it stretches.  Should it be a cold day or even a basement installation the installer may ask that you turn the heat up or AC to be shut off.  All vents need to be closed in rooms not in the installation area. While it may seem uncomfortably warm to you the carpet will love it and the long term installation will be better.

AFTER

  • Our installers will do the initial vacuuming of your new carpet and return furniture to its rightful place.   

  • Over the first few weeks expect to vacuum a little more as your carpet may shed.

  • If the new carpet has a taller pile than the original carpet, doors will need to be undercut. This is something that can be done by a handy man or interior trim carpenter. 

  • Some carpet styles can show the placement of the seam tape more than others. This is referred to as telegraphing, or peaking, and it is particularly noticeable in low cut pile and looped carpets. A seam may be excellent and considered ‘tight’ but can still be seen.

MOSTLY IMPORTANTLY, ENJOY YOUR NEW CARPET!



HARDWOOd/laminate/lvt INSTALLATION

BEFORE

  • Now that you have ordered your flooring the preparation for the big day begins. To start all rooms need to be cleared of furniture and closet need a 4 foot working space from the floor up. If you decide that is a task you would rather not take on our installers would be happy to that task off your plate. It does cost a little more but worth every penny.

  • Our installers will do the heavy lifting and shuffling but you will still need to move all knick-knacks, plants, lamps, pictures, electronics, clothes, and disassemble any furniture required to be moved. Closets need to be left with a 4 foot working areas from the floor up.

  • All baseboards or moldings will need to be removed in the rooms you are adding hardwood to. Our installers are happy to provide this service. Talk to your project manager about what the additional fees are.

  • Hardwood will be delivered and stocked in to the home 3-7 days prior to installation so wood can acclimate to homes moisture level.

  • All hardwood warranties require the home humidity level be kept between 25%-50% year round to minimize expansion, contraction and wood shrinkage. A whole house humidifier is needed to maintain those humidity levels.

DURING

  • You need to be available the day of installation to grant access and answer any questions our installer may have. Please keep yourself, your kids and pets out of harm’s way. Your safety is a top priority.

  • While all wood cuts will be made outside the home you should expect construction dust. Furniture, cabinets, window sills, windows and light fixtures will need to be dusted after installation is complete. Along with a final cleaning of the new hardwood floor. This service is not included through Suzanne’s Carpet and Tile.

AFTER

  • Our installers will do the initial wipe down of your new hardwood and return furniture to its original place.

  • Hardwood often changes the overall flooring height and your existing doors may need to be undercut. This is something that can be done by a handy man or interior trim carpenter.

  • Painted baseboards, woodwork and paint may need retouching after the installation is complete. This service is not provided by Suzanne’s Carpet and Tile.

FINALLY, ENJOY YOUR BEAUTIFUL HARDWOOD FLOORING!



TILE INSTALLATION

Congratulations! All the hard work in designing your tiled space has paid off! Your tile is ordered and installation with our tile professional is scheduled. Tile is installation is tough work, very labor intensive and meticulous attention to detail along with an artist’s eye is needed.

BEFORE

  • Selecting the perfect grout with be the finishing touch that will complete your project. You will need to decide if you want the grout to coordinate or contrast your tile.

  • You will need to clear all furniture and appliances from the tiled area or talk to your project coordinator about having our installers taking care of that for you.

  • All baseboards or moldings will need to be removed in the rooms you are adding tile to. Our installers are happy to provide this service. Talk to your project manager about what the additional fees are.

  • All plumbing fixtures, toilets, shower heads, sinks, faucets need to be removed prior to installation beginning. Our qualified installers and partner plumbers can also provide this service. Be sure to discuss these options with your project coordinator.

DURING

  • You need to be available the day of installation to grant access and answer any questions our installers may have.  Please keep yourself, your kids and pets out of harm’s way.  Your safety is a top priority.

  • Your tile professional will ensure your subfloor and/or wall board is level and flat.  This step is important to prevent the tile chipping, cracking and any lippage between tiles.

  • Even small jobs will require our tile professional to be at your home for 3-4 days, sometimes longer.

  • Once the tile is set you have to stay off it for 12-24 hours

  • Grouting and finish caulking can’t be done in the same day.

AFTER

  • Our installers will do the initial wipe down of your new tile.  It’s important to wait a minimum of 72 hours to do a final clean.  This give adequate time for the grout to completely cure.

  • Painted baseboards, woodwork and paint may need retouching after the installation is complete. If necessary, this service is not provided by Suzanne’s Carpet and Tile.

  • All Plumbing fixtures will need to be reset.

Enjoy your new tile for years to come!